Privacy Policy

Operator

PieForge is operated by MiddenSoft (a GlassHill Ventures brand).

Data Collection

PieForge collects the following types of information:

• Account Information: If you create an account, we may collect your email address or other authentication credentials.
• App Usage Data: We collect information about how you use the app, such as recipes viewed, timers created, and features accessed.
• Device Information: We collect basic device information including device type, operating system version, and app version to improve compatibility and performance.
• Crash and Diagnostic Data: We collect crash reports and diagnostic information to identify and fix bugs and improve app stability.

We do not collect sensitive personal information such as precise location data, health information, or financial information unless explicitly required for a specific feature (e.g., in-app purchases).

Data Usage

We use the collected data for the following purposes:

• App Functionality: To provide core app features including recipe management, timer functionality, and content synchronization.
• Service Improvement: To analyze usage patterns and improve app features, performance, and user experience.
• Customer Support: To respond to support requests and troubleshoot issues you may encounter.
• Communications: To send important updates about the app, such as new features or policy changes (if you have opted in).
• Legal Compliance: To comply with legal obligations and protect our rights and the rights of our users.

Data Sharing

We do not sell your personal data to third parties. We may share data with the following types of service providers:

• Cloud Infrastructure Providers: We use cloud services to host app data and provide app functionality.
• Analytics Services: We may use analytics services to understand app usage patterns and improve user experience.
• Crash Reporting Services: We use crash reporting tools to identify and fix bugs.
• Payment Processors: If you make in-app purchases, payment information is processed by the app store (Google Play or Apple App Store) according to their privacy policies.

We require all third-party service providers to respect the security of your data and comply with applicable data protection laws.

Your Rights

You have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request correction of inaccurate or incomplete personal data.
• Deletion: You can request deletion of your personal data. See our Data Deletion page for instructions.
• Opt-Out: You can opt out of non-essential data collection and marketing communications.
• Data Portability: You can request a copy of your data in a portable format (where technically feasible).

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain your personal data for as long as necessary to provide app services and fulfill the purposes described in this policy. When you request data deletion, we will delete your data within 30 days, except where we are required to retain data for legal or regulatory reasons.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

PieForge is not directed to children under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page and, where appropriate, by sending you an in-app notification or email.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

We will respond to your inquiry within 30 days.